Terms & Conditions

Please read the following carefully before accessing or using content, or purchasing products from Spyderboyz.com  hereafter referred to as “the web site”. By accessing and using the web site, you agree to be bound by the terms and conditions set forth below. If you do not wish to be bound by the agreement represented by these terms and conditions, you may not access the web site.

Shipping/Freight Information

Shipments are made f.o.b. our warehouse, or point of origin. A $2.00 handling fee will be added to each shipment

Our site estimates the cost of shipping, but actual shipping costs will be charged. Since UPS and FedEx ground charge by dimensional size in addition to weight, our site’s calculations are not always accurate. We will contact you if such a discrepancy occurs before processing your order.

We ship via UPS in most instances. Orders containing merchandise that exceed UPS limitations of size and weight will ship via common carrier. Common carrier shipments are tailgate delivery (not into the store), and unloading assistance is required. In Connecticut shipping and handling are taxable items. If the delivering carrier assesses address corrections, they will be billed to your account, and may result in delayed deliveries.

Returns and Exchanges

Obtain written permission with a return authorization number, and return prepaid, unused and in original cartons within 30 days of the invoice date. Unauthorized returns will be refused. All returns are subject to a 20% restocking fee. Custom and special orders require a non-refundable 50% deposit, and are not returnable.

Damaged Merchandise

Delivery of goods to the carrier at the point of origin shall constitute delivery of goods to the buyer, and thereafter the shipment of goods shall be at the buyer’s risk. All claims and allowances for damaged merchandise incurred in transit must be filed against the delivering carrier. Open all cartons and check for damage immediately, delays can result in ineligibility to file claims. If damage is discovered save all packaging materials and report it immediately. If you have any questions or need help please contact our customer service department.We will extend every courtesy in assisting to resolve a claim. Claims need to be made within 5 days of receipt.

Correction of Errors and Inaccuracies

The information on the site may contain typographical errors or inaccuracies and may not be complete or current.  Spyderboyz.com reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time with or without prior notice (including after you have submitted your order).  Please note that such errors, inaccuracies, or omissions may relate to product description, pricing, product availability, or otherwise.

Disclaimer

All parts sold by Spyderboyz.com installations or modifications are at the customers own risk. In the unlikely event that property, persons, vehicles, etcetera, are damaged by products purchased on Spyderboyz.com, the customer cannot hold Spyderboyz liable. Customer assumes all costs and risks associated with the installation, use, and purchase of these aftermarket items. It is the customers responsibility to insure the products that are being purchased are compatible with the vehicle make, model, and year. Please note, some of these items may void factory warranties.